Technical Support
End-to-end engineering support for stable, efficient automation lines
Quality Management
Strictly adhering to quality management systems, standardizing production, implementing computer-aided design systems, and enterprise resource planning systems (ERP) ensures effective management and continuous service for product quality.
Built Around Your Process
Tailored solutions based on customer needs to avoid incorrect equipment investments; we can digitally transform customer factory equipment to achieve 'smart factories'.
Proven Capability
The company has been recognized as a 'High-Tech Enterprise', 'Software Enterprise', and 'Research and Development Center', with nearly thirty invention and utility model patents, and honors for outstanding software enterprises.
One-Stop Service
Technical support assistance, comprehensive pre-sales and after-sales services, providing you with more guarantees. Professional after-sales service team, thoughtful service, regular follow-ups to monitor equipment status and solve problems for you.
Professional Service · Defined Process
A clear process from initial requirements through after-sales support
Requirements Analysis
On-site assessment of production processes and operating challenges
Solution Design
Custom technical proposal and simulation
Installation & Commissioning
On-site installation, commissioning and training by professional engineers
Lifecycle Support
24/7 remote response, scheduled follow-ups and upgrades
Answers to the Questions That Matter
Quickly resolve your concerns for smoother cooperation; see more Q&A overview at FAQ special page.
Routine maintenance is recommended every six months, including lubrication, fastener and electrical checks. Annual service contracts are available to support long-term reliable operation.
Depending on project complexity, design and simulation typically take two to four weeks. Manufacturing begins after approval, and expedited schedules can be discussed for urgent projects.
Yes. We provide 24/7 remote technical support by video and phone for rapid diagnosis, with on-site service arranged when needed.
Yes. We retrofit legacy lines with robots, control systems and related equipment to extend service life and substantially improve efficiency.
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