FAQ
Summary of pre-sales and after-sales FAQs, complementing the technical support page service process. Click to expand answers.
Mainly includes multi-station/standalone/gantry press robots, servo material racks, 3-in-1 feeders, turnover machines, six-axis robot application integration, and solutions related to whole-line stamping and workshop digitalization; specific models and parameters are subject to product details on the site and project assessments.
Contact Us via Official Website 18921369979email 18921369979@163.com orContact UsLeave a message on the page, please specify industry, process, number of presses, and approximate cycle time; sales or project engineers will arrange communication and preliminary solutions.
Routine maintenance is recommended every six months, including lubrication, fastener and electrical checks. Annual service contracts are available to support long-term reliable operation.
Depending on project complexity, design and simulation typically take two to four weeks. Manufacturing begins after approval, and expedited schedules can be discussed for urgent projects.
Yes. We provide 24/7 remote technical support by video and phone for rapid diagnosis, with on-site service arranged when needed.
Yes. We retrofit legacy lines with robots, control systems and related equipment to extend service life and substantially improve efficiency.
Supported. Fixtures, stroke, cycle time, and press signal interlocks, as well as peripheral equipment, can all be designed according to project non-standard requirements; site surveys and process reviews are typically required before renovation.
Robots and full-line equipment handle execution layer actions, while digital solutions focus on production line data traceability, equipment status visualization, and system integration; both can be planned together in the early stages of projects, see details Digital Solutions。
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